Release Date:
November 14, 2025

New Features:

• Support for the following new AV Network Profiles:
• Visionary Advanced Multi-Domain
• G&D KVM-over-IP
• Poly StudioNet Modular Room
• URC Automation
• Avid S6L
• Lock Configuration enhancement
• Addition of a toggle to enable or disable unused switch ports when the configuration is locked. By default, this toggle is enabled. Use the site password to lock the configuration. This lock is applicable to all users.
• Maintenance page enhancement:
• Addition of the Managed Devices Configuration Replacement menu to restore settings from online switches or previous backup switch configuration files (Devices > Maintenance > Managed Devices Configuration Replacement).

Bug Fixes:

• Fixes the issue where WBE758 onboarding to the Engage Controller fails. (CE-7254)
• Fixes the issue where the Engage Controller DHCP Reservation database is corrupted when there are multiple sites. (CE-7311)
• Fixes the issue where the Engage Controller indicates that the WBE718 onboarding fails "Provisioning failed". (CE-7135)
• Fixes the issue where the Engage Controller displays that an update is available, but switches are on latest firmware. (CE-7039)
• Fixes the issue where the Engage Controller fails to start on a MacOS laptop. (CE-7253)
• Fixes the issue where you cannot include user names in passwords during site creation.

Known Issues:

• The group firmware upgrade might not initiate on every onboarded device.
  Workaround: Attempt to upgrade again on the devices that were not initially updated.
• M4300 devices go offline after removing DICENTIS Conference System profile on a site.
  Workaround:  Reconnect port cables.
• M4500 devices in the Managed Devices table might occasionally display as misaligned.
• You cannot use the $ symbol as the first character in the name or password of a site.

• M4500 models do not support NTP/SNTP.
• You cannot change the management VLAN on M4500 models that use the Engage Controller.
  Workaround: Use CLI commands to update the PVID on the M4500 models.
• The auto-stacking function on the M4300 and M4350 switches does not support the M4300-96X model.
  Workaround: Use CLI commands if an M4300-96X model must be a member of a stack.
• You cannot display the EEPROM information for certain fiber modules.
  Workaround: Use the switch CLI to display the EEPROM information.
• Connection requests might be refused during the onboarding process of an M4500 switch.
  Workaround: Try again until the connection request is successful.
• The management VLAN ID is inconsistent for onboarded devices if a pre-existing management VLAN ID does not match with the current site settings.
  Workaround: Ensure the management VLAN ID is the same across the entire site before you upgrade the firmware.

Minimum Engage Controller Agent Version Requirements:

• Upgrade the M4250, M4300, M4350, and M4500 switches to a firmware version with the Engage Controller agent 2.2.12.27 or later to ensure proper functionality of features in the Engage Controller version 2.3.1.8.
• Upgrade the Pro Router PR460X to firmware version 2.7.0.111 or later to ensure proper functionality of features in the Engage Controller version 2.3.1.8.
• Upgrade the WBE718 and WBE758 access points to firmware version 11.7.4.1 or later to ensure proper functionality of features in the Engage Controller version 2.3.1.8.
• Upgrade the WAX608Y access points to firmware version 11.8.0.10 or later to ensure proper functionality of features in the Engage Controller version 2.3.1.8.

Firmware Update Instructions

To update your product’s firmware, follow the instructions in your product’s user manual. To find your user manual, visit https://www.netgear.com/support/, enter your model number in the search box, and click the Documentation button on the product page.